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Finding items

There are several ways to find an item:

- You can use the navigation tree to browse through items.

- If you already know all the item numbers you can use "easy order" to speed up your ordering process.

- Under "Catalogue" in the menu, you will find our latest catalogues that you can open and browse through.

- You can use the search field. Type your keyword in the field and the click "Search". For more information on how to search, see in the help section under "Searchtips".

When you found an item that you want, press "Buy". If you want to know if the item is in stock, click on "More info".

- GREEN "button" means that the product is in stock.

- YELLOW "button" means that the product is not in stock but is ordered.

- RED "button" means that the product is out of stock.

Shop in catalogue

 

Shopping cart

When you click "Buy", the item will be placed in your shopping cart. The shopping cart is always displayed at the top of the page. Here we show your items and the total order sum. If you need to change the cart, click on "Checkout". 

By clicking on "save cart" you can save all the items in your cart and continue shopping later on. (Automatic logoff after 30 minutes of inactivity.) The next time you visit the web shop you click on "get cart" to place all the saved items in your present cart. You can either add the items to your cart or exchange your present one. To change the items in your cart you have to press the "checkout"-button just above your cart.

 

Checkout

When you have added your items press the "checkout"-button just above your cart. At checkout you can either register or sign in if you havent already done that.

Be sure to check your address and the contents of your cart. You can easily change the number of an item by changing the number and press "change". A click on the wastebasket will erase all items on a particular row.

 

Signing in

If you already have registered, sign in by using your user name and your password.

 

Registration

If you are a new customer with us, you are welcome to register by clicking the button “Create new account”.

 

Confirm order

When you checked everything press "proceed to order". You will now see your order as we will get it. You can still go back and change items on your order or you can send your order by pressing "Send Order". In some cases you can here choose method of payment. To complete your order press "Send order".

 

Payment method

Payment can be done against invoice after approved credit, if the credit is not approved you get to pay in advance.

 

Receipt page

When you see the receipt page you know that we have received your order. You see your order number on the top of the page. We usually send you an order confirmation by mail.

We recommend you to print out this page for further reference.

 

Delivery

Delivery will take place as per order confirmation.

 

Order overview

Your previous orders that are placed in the webshop can you see under “My account". When clicking on an order you will get more information on the specific order. You can copy an order and directly place it in the checkout.

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